Ethics Charter
The Multiwelldone Ethics Charter defines how we operate with transparency, client protection, and fairness.
Transparency
- Multiwelldone publishes a clear 30% performance fee on profitable trading periods only.
- Fee calculations, billing breakdowns, and monthly reports are available in your Trust Center.
- We do not fabricate uptime statistics — system status reflects real health checks.
Client Protection
- Your funds always remain in your own exchange account.
- Multiwelldone never holds, stores, withdraws, or transfers your capital.
- Trading is performed only through exchange API permissions you authorize.
- We strongly recommend API keys without withdrawal permissions.
Security
- Exchange credentials are encrypted at rest.
- Session management, login monitoring, and audit logs protect your account.
- Emergency protection mode may pause new trades during infrastructure issues — open positions are never force-closed.
Fairness
- Performance fees apply only when you are profitable.
- Billing is proportional to gross profit with no hidden spreads or markups.
- Referral rewards and subscription terms are published openly.
Commitment
- We commit to honest communication during incidents and platform changes.
- Resolved incidents are published in the Trust Center incident history.
- Our product roadmap reflects planned improvements — not marketing promises.